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I'll be talking all about
my experience at a startup.

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I wasn't located
in New York City,

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but I was located
in Silicon Valley.

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I have a pop quiz--

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anybody here except
for Kameel, can you

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tell me where the
Silicon Valley ends?

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No, not you-- I know you know.

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Yes?

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San Fransisco.

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Yes.

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Does anybody want to
elaborate on that?

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It also goes Santa
Clara [INAUDIBLE]..

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Yes.

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So I didn't know this either.

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I thought Silicon Valley
was maybe Stanford

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in the middle [INAUDIBLE].

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But it's currently expanding.

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It starts in San
Francisco-- kind of skips

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the towns in
between, and then you

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go into the suburbs, which is
called the South Bay, which

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is Palo Alto, which is
where Stanford is located.

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And then you mentioned there's
also San Matea, San Bruno,

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and it goes off into San Jose.

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And that's really important
because I, personally,

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found location was one of the
most important things for me

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as an internship.

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Some people don't value
it as much, but where

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you are, the kind of people--

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the weather is fantastic there,
so I highly recommend it.

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So that's where I
was located, and I

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think it gives a lot
of context into what

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my experience was as a whole.

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My startup was
called Osmo, and it

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is a fantastic tech-ed
startup, located

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in Palo Alto, California.

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And what is Osmo?

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I'll just briefly introduce you.

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This is what Osmo is--
it's an iPad toy where

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you're able to use
the [INAUDIBLE]

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our founders invented.

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And basically, you
play off the screen.

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Kids from the age of three
all up to high school--

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they're able to use the
puzzle pieces to redefine

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their learning and
playing experience.

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And I found Osmo because I
love kids, I love education--

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I'm not an education major,
but ever since I was young,

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I had a passion for children and
improving the way they learn.

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And here's a question-- how do
you get to work at a startup?

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If you go to any
startup website,

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chances are they don't
have a careers page,

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or they won't have
an internship page.

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You go to a big company and
they'll have an entire process.

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But for some of them, it's
just, hello at osmo.com,

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or hello at [INAUDIBLE].

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So what do you do?

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You just do it--
you take initiative,

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you write an email to
them, and chances are

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they're not going to hate you.

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I guarantee you they'll
be more than happy to hear

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about an enthusiastic
undergrad who's really

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interested about the startup.

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And even they don't have an
internship program, if you just

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let them know you're so
passionate, they'll definitely

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remember you, because chances
are, they have a small team.

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Who knows-- your
email might even

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make it to the CEO, which
is what happened in my case.

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So what I did is I
asked to grab coffee--

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they grabbed coffee with me.

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They loved my passion for
Osmo, and a week later, they

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said join the team, we
want you for the summer.

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And what do you do at a startup?

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So you saw the long
stats and lists--

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what that had is very
similar to mine--

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you do everything.

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Now, if you're an
engineer, you might

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have a more specific task.

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But even as an engineer
or coder at a startup,

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you do more things--

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maybe you deliver mobile, web--

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whereas at a big
company, you would just

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have one sole project to
work for two to three months.

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At a startup, you do a lot.

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Here's what I did--

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I'm not going to
read through them.

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However, I am going to say
that it was challenging,

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but also so much fun learning
about all these different skill

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sets, especially because we're
not all one sided people-- it's

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not like I can only
write an essay,

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or I can only code-- there's
a lot of things I love to do

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and I want to learn to do.

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So it really extends
your capacity,

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and you grow as a
person professionally,

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and academically as well
because you're learning a lot

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of skills-- like, I learned
how to wireframe and design--

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things that aren't
offered at Mount Holyoke,

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but I got to learn
over the summer.

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So here's the first challenge I
had-- was trust me, I'm right.

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You work with brilliant people,
but sometimes, the bad thing

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about brilliant people is that
they know they're brilliant,

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and they're very confident
in their solutions

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and what they've done so far.

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A lot of what I struggled with--

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I spoke with the teachers,
and the schools, and the moms

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firsthand about the product,
whereas the engineers,

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they didn't get that
customer service experience.

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So when there's
bug in a feature--

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when something needs to be
changed, I go to the engineer--

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I'm like convincing him--

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you need to change this.

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And he's like, it's perfect the
way it is-- like, I made this--

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I know the best.

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You really have
to sit them down--

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ask them to see you eye to eye.

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Even though I might be
way younger than you,

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that I really understand the
user, and we need this change.

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And chances are,
they'll respect you,

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and if you're able to
really assert yourself,

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they'll believe
in your knowledge

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and do what you asked for.

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And my second challenge
was asserting my authority.

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So here's the thing--

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I don't know about you guys,
but if I have to ask someone,

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especially if that
person's older--

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maybe it's a professor or exec--

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I take a lot of time.

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I'm taking 30
minutes at my desk--

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like, can I ask him now,
or like, is she busy--

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I don't want to be annoying.

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That was the biggest challenge.

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It would take me, sometimes,
an hour just to ask a question,

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and nobody had any idea
that I was like this.

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So learning that was so much
this internal reflection--

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and asked myself why
am I so self-conscious,

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whereas x person can
just go up and ask,

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hey, Melissa, can I
ask you something,

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even though Melissa is working.

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How come she's able to do that,
but I'm not able to do that.

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And I'm still working on it,
but I really encourage you guys,

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if you see yourself
doing this at work,

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don't just glaze over--

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like, oh, it's because
I'm not good enough.

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Really ask yourself why am I
having such a hard time asking

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questions-- raising my voice?

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And then unpack it--

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is it because of how
I was brought up?

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[LAUGHTER]

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That's a good philosophy--
gender studies

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may be discussed.

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Nah-- I'm just
letting you guys know.

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And it's really valuable--

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I'm still working on it--

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I'm hoping that I'll work on it
every year in my internships,

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and also, of course,
at Mount Holyoke.

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The pros and cons of a startup.

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There is this
illusion that startups

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are really great and amazing--

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they really are, so I'll
start with the pros.

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The food is fantastic, usually.

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I have some friends who intern
at some non-startup place,

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and you have to pay for your
own lunch, or it's not enough,

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or it's not good.

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But I was lucky enough to
have really great food--

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of course, it's paid for.

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And even dinner-- if
you work overtime,

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they will pay for food.

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And you think, oh,
that's not a big deal,

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but when you're working a new
place for two to three months,

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and you pay, let's say $10
to $8 a meal every day,

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that's a lot of
money, and you want

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to save as much as you can if
your a broke college student

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like me.

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The salary is pretty great--

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I did not need Lynk funding for
my Osmo internship even though

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I was a non-engineering
position--

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I was more on the marketing
and products side.

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I also had to sustain
myself, and some startups

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offer even more.

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The range is quite large--
it depends what [INAUDIBLE]

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are in the [INAUDIBLE].

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But I like to say
still try it out--

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if salary is a concern
for you, startup

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might be a great
answer for that.

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It's a relaxed environment--

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I think I already told
you guys-- we did yoga.

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I played video games
for an hour every day

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for lunch break
with the engineers--

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they could not care less--

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as long as you get your
work done, they trusted you.

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Flexibility-- so I didn't
have normal work hours.

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Usually, I'd come in maybe
between 10:00 and 11:00 AM--

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I'm not a morning person--
they totally understood--

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and I left when I wanted to.

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I had a small project
update and I got it

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done early-- that's
fine-- you did your work,

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and you were efficient-- they
let me go early before 3:00.

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But if I wanted to stay
late, that was fine.

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Sometimes, I'd even ask them
a week before-- like, hey,

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my friends visiting,
can I take one day off

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to go to San Fransisco--
they're like, yeah, have fun.

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I would get a text
from my manager--

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it'd be like are you
enjoying San Francisco?

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It's really great, and that's
something hard to find.

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Some people enjoy that,
some people don't.

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But for me, that
was really important

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because I'm not a strict,
constructed schedule

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type of person.

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Skills and exposure--
so like you saw,

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I learned a lot about
design, product--

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speaking with engineers--
and you get exposed

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to so many different fields.

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That's the umbrella of
our panel is that you work

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00:07:58,300 --> 00:08:00,100
with so many different fields--

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marketing, design,
product-- with exec,

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00:08:03,110 --> 00:08:05,342
managing-- it's so
valuable, again,

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00:08:05,342 --> 00:08:07,300
because we're not one-sided
people-- especially

217
00:08:07,300 --> 00:08:09,800
as liberal arts students,
I feel like we each have

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00:08:09,800 --> 00:08:12,310
a lot of skills and
places that we can learn,

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and build our capacity up.

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00:08:14,750 --> 00:08:18,170
Also respect-- half the time,
they didn't even think of me

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as an intern--

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00:08:19,060 --> 00:08:21,210
they regarded me as the
same level employee,

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and I really valued that.

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For cons, there isn't a
formal internship program,

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00:08:25,970 --> 00:08:28,130
so things can get a
little bit messy--

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like, am I doing this, or this--

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what do you want me to do?

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00:08:31,201 --> 00:08:32,659
Gender diversity--
this is an issue

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the tech industry is
trying to work on.

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Engineers alone, it's
less than 20% female,

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and at a startup like mine where
engineers are really important,

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we had 25 people-- of
them, five were women--

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20 were male.

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00:08:45,040 --> 00:08:47,232
It is something
they're working on--

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00:08:47,232 --> 00:08:49,690
it is definitely challenging,
especially if all the females

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are mostly in HR and PR-- it
perpetuates the stereotype

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00:08:53,724 --> 00:08:55,140
of all women in
the tech industry.

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But I personally think I
want to be a risk-taker--

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00:08:58,190 --> 00:08:59,160
I want to see it--

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00:08:59,160 --> 00:09:01,320
I want to be exposed to
it-- learn it the hard way.

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00:09:01,320 --> 00:09:03,070
So for me, I learned
a lot about the cons,

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00:09:03,070 --> 00:09:05,390
but also it helped me
grow as a woman in tech.

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00:09:05,390 --> 00:09:07,730
And reputation prestige--
some startups don't

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00:09:07,730 --> 00:09:09,590
get to make it to
Google or Facebook,

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00:09:09,590 --> 00:09:12,680
so at times, it's hard to
talk with your recruiters

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00:09:12,680 --> 00:09:14,589
for other positions--
like, oh, what is Osmo?

247
00:09:14,589 --> 00:09:16,130
But as long as you
own it, and you're

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00:09:16,130 --> 00:09:19,280
able to tell them Osmo is
great, I learned about all this,

249
00:09:19,280 --> 00:09:21,810
they'll usually be like, wow,
Osmo seems like a great place.

250
00:09:21,810 --> 00:09:23,310
But some places,
they might be like,

251
00:09:23,310 --> 00:09:25,292
oh, we don't know what
that is, so therefore we're

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00:09:25,292 --> 00:09:26,263
going to discredit it.

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00:09:26,263 --> 00:09:29,780
So that's something you
want to balance out.

254
00:09:29,780 --> 00:09:32,420
That is basically
my summer at Osmo.

255
00:09:32,420 --> 00:09:36,400
That's me and my team, and
our adorable dog, Lupin.

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00:09:36,400 --> 00:09:37,930
If you have any
questions-- there

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00:09:37,930 --> 00:09:40,485
are Osmo internships available
during winter and mid-summer.

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00:09:40,485 --> 00:09:42,360
There should be an
email-- if you're curious,

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00:09:42,360 --> 00:09:45,510
I'd be more than happy
to answer questions.

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00:09:45,510 --> 00:09:46,710
Thank you.

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00:09:46,710 --> 00:09:48,560
[APPLAUSE]